![]() ![]() I completed my DS-260 when my case had a visa available, but the case subsequently retrogressed. That will not cause delay in review of your case. If you are unable to remove a derivative family member who won't be immigrating with you, set that derivative to "Follow to Join" and do not pay fees for that derivative. I deleted (or attempted to delete) a derivative family member on my case, but they are still showing up as part of my case This will not delay completion of your case. If the document shows as 'accepted' in CEAC, you may ignore the message and submit all other required documents. Please check your CEAC account to confirm the document hasn't been rejected by NVC or that you haven't received a specific instruction to upload an additional document. My document has already been accepted by NVC, but I received another request for it in CEAC If you are not required to submit a police certificate that CEAC is asking for, instead submit an explanatory comment. ![]() Review for police certificate requirements. If it has been "pending" for more than seven days, please provide your Pay.Gov Payment receipt to NVC at Īn issue has been identified that we are working to resolve in a timely manner.ĬEAC is requiring me to submit a police certificate for a country that I lived in for less than one year. Please allow seven days before proceeding to the next step. These fees can take up to one week to process. I paid my IV or AOS fee but it still shows "pending" in CEAC On 2, we deployed a solution to address the display of incorrect fee messages and will monitor the performance of the system update. Please do not attempt to repay your fees and please do not contact NVC with questions about this issue. We are reviewing the server locations with regards to additional US data centers (potentially East Coast) and also maybe a Rest of the World location depending on which area has the highest user base (sorry Australia it’s not you at the moment).I paid my fees but I still see a request to pay in CEAC. When servers are full in one region players have been selecting a different region and again this causes spikes in load due to data wait times across the internet. Currently we offer US(West Coast), Europe and Asia. “Secondly we need to look at the location of the servers. We have made some changes and are looking at raising the X threshold to solve these issues going forward as well as reducing the time to add additional seats in the automatic allocation. An issue here occurs with the speed of how these servers appear against the number of new players and the rate at which some people hits a server refresh button. ![]() Additional servers are added automatically once a threshold goes below X number of free seats. “Some travelers were unable to connect no matter how often they tried and this gave them the view that ‘all the servers are down’,” the studio says. In any case, Might and Delight has now addressed the “ server situation,” acknowledging that it’s had server stability problems through the beta and launch weekend. So if you tried to play Book of Travels when it launched into early access yesterday – or you read our coverage – you probably already know that the launch was a bit of a bungle as way too many people tried to log in and the servers crumbled.
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